Housing

Managing reputation in the housing sector

There’s no denying that the UK housing sector faces key challenges in 2025, including meeting ambitious government housing targets, adapting to new regulations, becoming more sustainable, and finding clever ways to fund and digitalise operations - all while improving services for residents.

Success in addressing these challenges, whilst maintaining a strong reputation, depends on understanding what is important to your stakeholders. By combining an understanding of your stakeholders' views with a focused strategy, organisations can effectively meet stakeholder needs, becoming trusted partners, achieving goals and providing value.

Talk to us - we manage reputation better than anyone.

87%

of executives' rate reputation risk as more important than any other strategic risk

Reference: Study by Deloitte

62%

of customers believe that a company’s reputation is the most crucial factor affecting purchase decisions

Reference: Digital Web Solutions

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Our housing success stories

Peabody: Benchmarking the corporate reputation of a venerable London housing association

Benchmarking the corporate reputation of a venerable London housing association

Madano shortlisted for Crisis and Issues Management award

Madano has been shortlisted in the PRCA National Awards for 2019 in the Crisis and Issues Management category for our work with Tower Hamlets Community Housing.